Thursday, November 21, 2019

Kinlock Randall

Enterprise Software Sales Executive

Summary

I'm 35-old Enterprise Software Sales Executive with over 8 years of expirience in Knowledge of Humana's internal policies, procedures and systems, Knowledge of hotel property management systems and Develop and maintain sales materials and product knowledge. Certified in APICS and other forecasting Certification and ITIL foundation certificate and equivalent knowledge. Strong team player, work ethic and commitment to job. If you wanna make best resume for finding a job - use the best resume writing service https://salesjobsearches.com/.



Expirience

Enterprise Software Sales Executive
Moundales Wholesale , Vinegar Bend, MT

2017 to Present
  • Create contacts and drive sales process at the senior executive level of the financial institution
  • Be responsible for all follow up with his/her current and prospective client base both before and after the sale occurs
  • To work with the Outlet Manager to achieve or exceed all targeted objectives as it relates to our pillars (JDP, EES, LQA)
  • Sell complex service engagements and creatively seek alternative solutions where necessary
  • Manages each event from start to finish, acting as the key liaison with the hotel operations team and the client
  • Commercially driven and able to build rapport and communicate effectively at all levels

Sales Executive Special Events & Purobeach
Bridgeport Enterprise , Shrewsbury, MA

2016 – 2017
  • Work to individual targets to include print revenue, online revenue and customer numbers
  • Demonstrated capabilities in building and maintaining relationships with key market allies
  • Sell large, complex technology, outsourcing and application, BPO and infrastructure service offerings
  • Partner with Marketing to design educational tools and presentations for a variety of audiences (i.e. patients, physicians,)
  • Monitors market conditions, product innovations, and competitors’ products, prices, and sales

Client Sales Executive
3rd Impeacces Exports , Dowell, MD

2015 – 2016
  • Someone who puts their customers 1st, aligns with their companies initiatives, creates urgency and execute a sales plan
  • Partners with Account Manager(s) on day-to-day activities within account base. Works with all internal departments
  • Proficiency in Microsoft suite (Outlook, Powerpoint, Excel) and customer relationship tools (i.e, Salesforce.com)
  • Customer Focus: Leverages keen customer insights to continually strengthen responsiveness, value and satisfaction
  • Management of the quality of overall deliverables including peer review of other’s output

Lead Sales Executive
Amezaga Goods Development , Snowshoe, WV

2012 – 2015
  • Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises
  • Negotiate contracts/rates while keeping customer ROI and the Company’s rate integrity intact
  • The ability to build strong relationships with clients to instil confidence in the Optus brand and the solutions you provide
  • Initiate and close new mid-market publisher relationships through both incoming requests and prospecting

Healthcare Provider i.t Services Sales Executive
Wlodarek Exports , Signal Hill, CA

2011 – 2012
  • Ensure all details of contracts are fulfilled and Talent is protected and managed in the company of the client
  • Evaluate market research and adjusts new business strategies to meet changing market and competitive conditions
  • Handle multiple projects simultaneously prioritizing work to meet competing deadlines
  • Build rapport with existing and potential clients (external and internal)

Education

Degree in Sales specialisation
University of Camargo, IL

2007 – 2011

Wednesday, November 13, 2019

Why do you hate your job

Previous ways to increase employee productivity no longer work. It is unlikely that you are very much inspired by the morning drive to the office through traffic jams. It’s hard for you to cope with the main tasks, because hundreds of small ones still constantly distract you. You return home in the evening with the feeling that the day was wasted.

This feeling, according to psychologists, is characteristic of 72% of managers. Only 30% of employees are involved in the work, - such a conclusion was made in 2013 by the Gallup Public Opinion Institute. According to a global survey conducted in 142 countries, even fewer people feel involvement - only 13%. Year after year, the situation is getting worse.

Now, in order to fulfill our work responsibilities, much more energy is required from us. The reason for this is increased competition and a tendency to save resources on the part of companies; pressure exerts and exit from the recession. But the biggest impact is probably due to digital technology, the ongoing flow of information and the need to read and respond to a lot of letters.

Trying to figure out how engagement and productivity are related, the Energy Project consulting company, which works with leaders and employees to improve their effectiveness, conducted a joint study with Harvard Business Review. A total of more than 20 thousand people were interviewed who were employed in various sectors of the economy, both white-collar workers and working personnel.

The respondents showed the highest level of job satisfaction when their four basic needs were met:

    physical - when they could rest and recover after work;
    emotional - when their contribution to the company's achievements was recognized and appreciated;
    mental - when employees have the opportunity to focus on tasks and independently determine priorities;
    spiritual - when they do what they have a calling to and are thereby connected to a higher goal at work than just making money.

The involvement of employees, which is also interpreted as participation, determination, passion, enthusiasm, concentration of forces and energy, directly correlates with the financial performance of companies. This was proved by 263 Gallup studies, which analyzed the performance of 192 companies.

The research company TowersWatson in 2012 conducted a global study, interviewing 32 thousand employees, and found that even if employees are willing to voluntarily work overtime, this does not guarantee high results.

Simply put, how people feel at work affects how they perform it.
Recreation

According to this report, employees who take a break from work every 90 minutes are more focused on the task than those who do not rest or rest once a day. The former have 50% higher ability to be creative in solving problems and 46% higher level of health and well-being. If people work more than 40 hours a week, they feel worse and become less involved.
Confession

A sense of concern on the part of the leader is the most valuable indicator of trust and security than any other leader’s behavior. Employees who are satisfied with their supervisor are 1.3 times less likely to change jobs, and are 67% more involved.
Focus

Only 20% of respondents said they were able to focus on one task during working hours. But those who stated this were 50% more involved in the work. Similarly, only a third of respondents said that they are able to effectively prioritize their tasks, but they are 1.6 times better able to focus on one task.
goal

Employees who feel the value of their work are three times more likely to stay in this organization. They are 1.7 times more satisfied with the work and 1.4 times more involved.


The most obvious solution - investing in employees something other than salary - still has not seemed necessary. Until recently, employers freely increased the workload of workers and were not interested in meeting their more complex needs. However, the stress of ever-increasing demands is constantly growing, and this problem needs to be addressed.

Working longer does not mean working more productively, however, inertia remains a powerful obstacle to meeting the needs of employees. A few years ago, the Energy Project conducted a pilot program with 150 accountants during the peak of tax returns. During this period, they worked overtime, and their effectiveness was estimated by the number of hours spent.

Promoting the value of more frequent work interruptions, the Energy Project invited the company to create a pilot group of accountants who are allowed to take 10-15-minute breaks every 90 minutes and one hour break in the afternoon when productivity drops sharply. They were also allowed to leave the workplace immediately after the assigned amount of work was completed.

How to stop being a workaholic and work efficiently

Contrary to popular belief, workaholism is not always good: in the short term, too active work can achieve a good result, but in the long run it can lead to a serious decrease in productivity and a series of sudden breakdowns and failures.

In addition, most likely, you are already acting inefficiently: you are not managing your business in the time allotted to them or taking on too much. Let's see what needs to be done. Here is the plan.
Do not be a perfectionist

A good solution to the problem, made in a reasonable time, is much more important than excellent work, which will have to spend disproportionately more time and resources. The main thing is the stability of the result; if the work is too long, you are doing something wrong. The world is not perfect, that's okay.
Take your niche

Pay attention to the most critical issues. Whenever possible, do only what you are especially good at. If you can delegate your tasks to someone - do not be afraid and take this opportunity. Do not take yourself more than you can actually do, because no one needs heroism in the workplace. Do not take on what you are not a professional in - hollow your topic.
Do just one thing at a time

Switching between several tasks leads only to a loss of concentration and time. Do not send large projects to gravity - devote yourself a couple of hours a day to solve non-urgent, but important matters. At these moments, you should not worry about any other problems.
Set yourself mini-deadlines

Gradually solving several small problems is easier than dealing with one difficult task at once. In addition, the state of constant, but mild tension will make you act more efficiently and will push you to an unusual solution to the problem.
Engage in teamwork and chat with your peers

On the one hand, you can expect the necessary help and advice from them. On the other hand, secrecy and lack of trust in the team encourages employees to take incorrect actions that harm the overall result. At the same time, you should separate the team interests and the personal interests of other employees: often their requirements are urgent, but not important, and it is better not to fulfill them. Learn to say no when you need it.
Minimize Email Usage

And get together for large working meetings only when they are really important, but do not spend more than half an hour on them - otherwise the meeting will be prolonged and useless. At the same time, in the office, give priority to live communication with colleagues: ordinary speech is faster and more understandable than working correspondence.
Make yourself comfortable

And put the necessary order in place - the work environment should help you solve problems, and not distract and annoy. Are you better off working alone? Retire. Do you need time to make decisions? Take a walk. Get plants and animals in the office: they reduce anxiety by 70%. Work where you are truly comfortable, and go to the office to communicate with colleagues. After all, it’s easiest for most people to make decisions in a non-working environment.
Learn to switch after work

Many employees continue to think about work after they leave the office, and this only leads to a dead end. Do not talk about business in your free time, come up with a transitional ritual that will help you calm down and go on holiday. For example, go in for a hobby or go for a run. If you do not think about working problems at home, an unexpected solution will come by itself. Hint: if you have been thinking about a problem for too long, but still haven’t been able to deal with it, postpone it for a couple of days. By the time of the conditional deadline, you will definitely have a couple of fresh thoughts.
Appreciate your personal time

Many workaholics forget about their personal lives and do not use their vacation days. In vain: in order to work stably efficiently, employees must be rested, healthy and happy. Work may be a way of your self-realization, but it should not replace your whole life. Do not think that when you go on vacation, you will lose your influence in the team or release the decision of the team’s working issues by gravity. The world will not stop if you allow yourself to leave work not at 11 pm, but at 18:00.
Do not expect to be promoted due to hard work

Or at least increase your salary. Most likely, this will not happen. However, if your goal is career advancement, you will have to not only focus on the most important and work hard, but also actively promote your successes and ideas within the team. Feel free to: make a personal plan for the future and act.

Related article: How to stop thinking about work on the weekend?

15 mistakes in negotiations with the employer

1. Do not underestimate the importance of sympathy.

People will not fight for you if they are not nice to you. Everything you do during negotiations can reduce your chances of getting a more attractive offer. It's not about politeness. It is a subtle art to circumvent the inevitable sharp corners of negotiations: to tell what you are applying for and not to seem greedy; indicate why the offer does not suit you and not look petty; Remain persistent without being a boor. Such mistakes can be avoided, for example, by rehearsing negotiations with friends to evaluate how other people perceive your manners.
2. Help to understand that you deserve what you claim

It’s not enough to just like it. The employer wants to make sure that you are worth the offer you are expecting. Do not think that your claims speak for themselves. Give arguments. Clearly explain why your salary should be 15% higher than the rest of the employees hired by the company. If you do not think how to formulate this wish, you may seem overly self-confident.
3. Demanding the best conditions, make it clear that you are really ready to work for this employer

It is sometimes useful to say that you are considering other offers. But this game has a different side: the employer may decide that you will refuse anyway. Why should he make extra effort? Effective tactics when you say that you have other offers, but you explain why and in what cases you are ready to refuse them.
4. The line of negotiations that you choose depends on who you are talking to.

First of all, it is important who is in front of you - the future leader or personnel officer. You may find it risky to bother a potential boss with petty demands - and you will do it right.
5. Try to understand the limitations of the opposite side.

The employer may 100% agree that you have the right to get everything you want. But the payroll may have limits that no negotiations can move. Your task is to find out where the company can be flexible. Perhaps this is the beginning of the working day, the duration of the vacation, bonuses. If you are hiring a small company that first opened your position, this is a great opportunity to discuss starting salaries and responsibilities, but not other things. The better you understand the limitations, the more likely you are to propose options that suit both sides.
6. Be prepared for unpleasant questions

Do you have any other suggestions? If we make you an offer tomorrow, will you say yes? Are we your best choice? As a rule, such questions are confusing. Make you feel uncomfortable and reveal your weaknesses. Without a preliminary response strategy, you can unwittingly begin to curry favor with a recruiter, lose face or, even worse, leverage over the course of negotiations. Your goal is to prepare in advance to be honest and not look like an unattractive candidate.
7. Do not get hung up on unpleasant issues.

Perhaps the recruiter is not going to corner you. Asking if you are ready to start work tomorrow, perhaps he is trying to understand whether you are delighted with the work. Do not assume the worst. If you are determined to help the recruiter solve his problems, you will both win.
8. Keep in mind the whole deal.

Unfortunately, for many people, job negotiations are limited to wage discussions. Do not miss other points: job responsibilities, location, time to work, a flexible schedule, opportunities for growth and promotion, benefits, opportunities for continuing education, and so on. Think not only about how you will be rewarded, but also when. Perhaps in monetary terms you will receive less now, but this concession will pay off in the future.
9. Discuss everything that does not suit you, comprehensively and immediately, and not gradually

Do not come a week or a month after your salary has been raised, asking to change another position, then another, and so on. The weakness of this approach is that the employer will consider that he has already done everything for you and is unlikely to be generous with subsequent calls. On the other hand, if you propose several points for discussion at once, you make it clear that everyone is equally important to you. If the opposing party receives your requests in parts, it remains a temptation to make small concessions and close the possibilities for discussing the rest.
10. Do not start negotiations for their own sake, only to prove to yourself that you are a cool negotiator

Thoroughly discussing every little thing at the hiring stage, you may narrow the trading floor in the future as your career progresses. But just then, such an opportunity will be of great value.

9 topics not worth discussing with colleagues

Gossip, conflicts, problems with leadership, loss of clients and other troubles - these are just some of the problems that await gullible and sociable employees who tell colleagues more than necessary. Experts in HR and corporate culture note that many sincerely consider the team to be almost their second family and in some situations they are happy to share their joy or problem with a desktop neighbor. But in vain - exposing thus the "pain point", and often not just one, you can easily become a victim.

The main rule of communication in a team is openness, positive and innocent and neutral topics that are interesting to most, experts advise. So, according to the leading consultant of the Visavi Consult recruitment agency, which specializes in the selection of middle and senior managers in the CIS and abroad, Tatyana Mustafa, if you plan to work for a long time in the company, you need to talk about yourself openly and sincerely , since the emotional environment within the team is a connecting link in the relations between employees and involves a commonality of interests, values ​​and ideas. “These are experience, skills, traditions, the very processes of people’s communication that can be useful to each other. But it should be remembered that there are limitations in frankness even with the closest people. Colleagues should not be burdened by relationships with you and feel like a "vest" for complaints and tears. When the question arises about promotion, reduction, increase in wages, your fellow colleagues can become enemies using confidential information about you against you, ”the expert recalls.

According to Vladimir Telyatnikov, Managing Director of Brightmen Solutions, which has been providing consulting and mass recruitment services since 2002, excessive frankness in the team can be fraught with the following troubles. “Firstly, it is possible to disseminate in the team information that was told to one of our colleagues“ in confidence ”. Secondly, it is impossible to exclude the transmission of unnecessary information to the higher management. Thirdly, it is likely to convey unnecessary information to downstream employees, which can sometimes be even worse than the previous paragraph. And, in the end, there is a risk of starting a sub-war, which, in addition to causing mental and material harm directly to an employee, can harm the entire company. If employees of one important chain compete and don’t find a common language, wait for trouble, ”the expert warns.

In other words, the word is silver, and silence is gold. And on the topics mentioned below it is better to keep silent especially hard.
Professional plans

According to the senior consultant of the recruiting company Marksman, which is engaged in the selection of personnel for companies of various levels and areas, from small businesses to international corporations, Olga Sergeyeva, this topic can be raised in two interpretations, and it is better not to discuss any of them with colleagues. “Firstly, if you want to change jobs in the near future, and your manager does not know about it, then there is no need to tell colleagues about this intention - information can get to the management ahead of time. As a result, you may part with you earlier than you planned, and your relationship with management will also deteriorate. Secondly, it’s not worth saying that you want to take the place of your leader, if such information falls into his hands, he may misunderstand everything and think that you want to sit him, ”the expert says.

Tatyana Mustafa also recommends keeping your mouth shut when discussing career plans: “If you are looking for a new job, no matter how trustworthy the relationship with your colleagues is, you should not share your intention with them. Someone may accidentally talk about your search, there are those who specifically inform the management that you are unhappy with the companies. And here it is already possible to develop the topic of disloyalty to the company and to the leadership. Accordingly, they will help you leave the organization very quickly. ”
Management Discussion

These or other actions of the management often perplex, annoy or annoy - this is a fact. However, it is better not to discuss this with colleagues. “Everyone is dissatisfied with the actions of the authorities, and even if for your team discussion of the authorities is the norm, then you should not support this trend. It’s not worthwhile to raise this topic both with one employee “in confidence” and with the team as a whole. Those who discuss the actions of others behind their backs are not loved anywhere, and you cannot be sure that he does not use secret information entrusted to a colleague against you, ”Olga Sergeeva is sure.

Tatyana Mustafa, in turn, calls this topic a byword for many companies. “One of the tasks of the HR service is not only to convey to the employees the actions of the management regarding some issues, but also to inform the management about the problems of employees. In this case, criticism cannot be avoided. Need to criticize

10 ways to stay crazy at work

Do not try to control everything

Stress begins when, in certain circumstances, the demands placed on you exceed your ability to control them. The more control you have, the less stressed you are, and vice versa. Use the “internal control lever” to stop feeling like a victim of circumstances and manage any situation. For this, you will need certain efforts to realize your first spontaneous reaction to what is happening and switch to making informed and focused decisions.

Any problem consists of 50% of the factors that we can control, and the other 50% that are beyond our control. What is beyond your control attracts you like a magnet attracts metal. However, focusing on factors that you cannot control, you automatically set yourself up for stress and again fall into a vicious circle that you don’t see a way out of. Remember that when you are squeezed in the grip of stress, you need to concentrate only on what you can fix. The very feeling that you are able to control something increases your resistance to stress. In fact, even a one-minute visualization of how you change the situation for the better will fill you with positive emotions and reduce fear.
Think of problems as temporary.

It is much easier to maintain stability under stress when treating problems as temporary difficulties that will be resolved sooner or later. In other words: “The problem will be quickly resolved. It affects only one specific situation, and not my whole life. I can handle it. ” This view of the situation will be your vaccine against the feeling of helplessness and depression. Even if changes occur constantly, you can adapt to them: the main thing is to perceive them as a development process during which the current confusion and chaos will ultimately give you new opportunities.

People who adapt well to change can be called realistic optimists. How to become like that?

Switch to "thinking development." Two types of thinking are peculiar to people. “Fixed thinking” - when they rely only on their own knowledge, and everything that goes beyond this framework is perceived as an erroneous opinion. And “thinking of development” - when they consider learning as a process and therefore are not afraid to make mistakes and thereby gain new experience.
Move away

If you can’t see the gap and nothing changes for the better, even if you have to exert extra effort to achieve a modest result, it's time to step back a little from the situation. This can be the optimal solution in many cases: when changes occur in your company and you have to come to terms with the current conditions for a while; when you have to deal with a difficult colleague or business partner to communicate with, but you are still not in a position to dictate your terms. Applying the principle of "reasonable detachment" in practice, you, on the one hand, are involved in the process and contribute, and on the other hand, you are emotionally abstracted from any outcome of your efforts. Participate only in those battles that are worthy of your time and energy. Draw a line: what negative impact can you steadfastly accept and which cannot? Remember that you must stay on the “healthy side” of the trait.
Learn to "turn off"

Your nervous system determines your natural response to stress and consists of the “on” button and the “off” button, which ideally should work in tandem. The “on” button is the sympathetic nervous system (SNS). It energizes and helps to concentrate on the problem. She responds to external stimuli such as emails or the voice of your supervisor. It turns on automatically every time you need energy recharge. The “off” button is the parasympathetic nervous system (PNS).

It regulates all the basic functions of the body at rest, including breathing, heart rate and sleep cycles. While the SNS turns on your stress-implementing system, the PNS turns it off. You must learn to activate PNS purposefully.

To develop endurance, athletes use interval training, between which there are periods of recovery and replenishment of energy. This is the so-called “intense exercise / relaxation” model. Designate the periods of "on" and "off" in the schedule of the day. For recovery, choose activities that relax you, or activities that fill you with energy. The best option is to alternate them.
Breathe right

There are many ways to press the “off” button. Methods such as breathing exercises and meditation have gained popularity because they do not require special conditions and can be easily resorted to right at the workplace. According to neurobiologist Sonya Sequeira, by slowing down your breath or consciously regulating it, you break the automatic breathing patterns, as well as the subconscious emotional patterns that are based on them.

For example, you can perform the exercise "breathing in three stages" several times a day to reduce the activity of the SNA. Inhale through the nose, hold your breath, exhale through the nose - all on an equal footing (for example, inhale by five counts, hold your breath by five counts and exhale by five counts). Connect the fingertips of both hands to balance the right and left hemispheres. The duration of the exercise is three minutes, once or twice a day or during overloads. To obtain more effective results, you can perform the exercise daily and increase its duration to 7–11 minutes.
Prioritize

The best way to keep your internal routine under control is to try to keep all your thoughts in one direction. This phenomenon is known as directional thinking. Imagine the result you want to achieve, and then think, feel and act to achieve it. When you have a clear idea of ​​your goal, it helps you focus on the circumstances that you are able to influence.

It is very important to teach the brain to direct your attention only to the incoming stimulus that is most relevant to your priorities, filtering out everything that is insignificant.

If you constantly remember what result you want to achieve, you can teach your nervous system to pause to consider the next step. The clearer you present your priorities, the easier it will be for you to achieve a conscious rather than automatic response to the stimulus. When it seems to you that you are overloaded, one way or another, the problem is the lack of clarity in a certain part of the priority distribution chain. Clarity first of all means that you are aware of what your goals are and why they originally became them.
Delegate

Look for opportunities to delegate functions and tasks. It's like juggling. It is necessary to distinguish between glass and rubber balls: attention should be paid to glass balls, and rubber balls should not be scared to drop or pass on to someone else. If you cannot delegate duties for the reason that there are no people around you who can do the necessary work, go “your half way.” Make sure that employees who do not show proper results have the opportunity to prove themselves. On the other hand, in the absence of progress, do not be shy and find someone who will perform the task better. A significant part of the stress is due to the fact that we put up with low qualifications or avoid direct discussion of unsatisfactory results, trying to maintain "diplomacy".
Correctly say no

Here are some tips for saying no, without any remorse. Be straightforward - convey clearly and clearly to the interlocutor why you cannot fulfill his request at all or within the deadlines set by him. Ask for more time or replay the task. Change his expectations! Sincerely share your feelings: “When you just asked me about it, I took the task with enthusiasm, because [...], but then I thought it over well” or “I am very sorry, but I can’t help you with anything ...”. If it’s especially difficult for you now, you can “shift the blame” to another: “I promised (to my husband, son, etc.) that I will have dinner at home at least three times a week.” Answer “no” to a specific request, but try to keep the possibility of relations in the future. Offer to do what you really are able to do, even if your offer is different from the original request. Also, be sure to ask how things are going the next time you meet this person.
Get Less Distracted

Someone always distracts you and will distract you from work - this is inevitable. Nevertheless, treat your time, energy and attention as valuable and non-renewable resources that should be protected. Most office workers are interrupted on average 7 times per hour - approximately 56 times per working day. As a result, we spend 2.1 hours a day on distractions. Perhaps you believe that since others distract you, it is they who should stop doing this. You sincerely hope that they will read your thoughts and themselves will guess what you think about them when they distract you!

You must have thoughtful and strict criteria about what situation deserves your immediate attention. If you really want to avoid distractions, the easiest way is to turn off notifications of new letters and not answer the phone. In addition, you can “add them to your schedule” so that you can control the time when